MonaAir

FAQ

General Information

What is MonaAir ?

MonaAir is an European brand that designs and offers air purification solutions.

What sectors do MonaAir solutions apply to ?
What are the advantages of MonaAir air purifiers ?

First, our air purifying solutions are natural. They are also different from those offered by conventional air purifiers, which require the filters to be replaced regularly and therefore increase the cost of the device. In addition to this advantage, our devices are discreet since they are integrated into the ventilation systems. Thus, they do not take up any space in living room. In addition to their discretion, our air purification devices are low in energy consumption and contribute to lowering our carbon footprint. Finally, our devices are designed to protect everyone in their environments.

What is the difference between Defender7 and Protect ?

Defender7 and Protect do not use the same technology to clean the air. The Defender7 uses OXP technology based on photocatalysis and the Protect uses IOP4 technology based on cold plasma.

 

The features and their designs are different, as well as their facilities. The Defender7 is installed on VMC double flow systems and ventilation ducts. The Protect is installed on air conditioning system cassette and split, truck and refrigerated container. See Defender7 product sheet and See Protect product sheet.

Is there a difference between the negative ions produced by MonaAir purifiers and those found in nature ?

The negative ions produced by our devices are chemically similar to those in nature.

Important Note : our MonaAir devices mainly emit negative ions (O2-) which will improve air quality.

Distributor

Who do I contact to place an order for MonaAir devices ?

To order MonaAir devices and become a distributor of the brand, simply fill out the contact form. You can also make an appointment with a sales representative.

How to become a distributor of the MonaAir brand ?

To become a MonaAir distributor, fill out the form that you can find in the “Contact us” section.

What is Defender7 ?

The Defender7 is an air purifier from the MonaAir purifier range.

What is photocatalysis ?

Photocatalysis is a purification process that decomposes and degrades pollutants under the action of light rays on the surface of a catalyst. Titanium dioxide (TiO2) is generally found on this surface. Thus this process makes it possible to destroy volatile organic compounds, inorganic pollutants and micro-organisms

What is UV-C light ?

UV-C is ultraviolet-C rays. These ultraviolet rays are between X-rays and visible light. UV-C is not ultraviolet radiation to which humans are naturally exposed. UV-C rays are filtered by the ozone layer and do not reach the Earth’s surface, or very little of it.

In the scientific world, UV-C is recognized as effective in purifying air, water and disinfecting surfaces.

What is OXP technology ?

OXP technology is based on the principle of photocatalysis, combining a UV-C lamp with a honeycomb-shaped catalyst on which a thin layer of titanium dioxide (TiO2) has been projected.

On which ventilation systems can the Defender7 be applied ?

Defender7 can be installed on both ducted and dual-flow CMV systems.

What is air ionization ?

Air ionization is an air purification technique that consists of producing large quantities of negative ions. By coming into contact with pollution, dust, fine particles or bacteria, negative ions will change their polarity, charge them negatively and thus neutralize them. Negative ions are found in large quantities in natural spaces. In nature they are produced thanks to the combination of several elements, solar radiation, the constant movement of the wind in the mountains or in the trees and the drops of water from a waterfall. This is why we have this feeling of well-being when we are in the mountains, in a forest or near a river.

How can I be sure that the UV-C system is active ?

A diode lights up on the front of the device when the UV lamp is in operation. If it does not light up, please refer to the user manual.

How to install Defender7 ?
  1. Make the holes in the duct to install the fixing plate.
  2. Screw the plate and the module.
  3. Connect the module to the power supply.

For more details, refer to the Defender7 user manual.

What is the lamp life ?

For optimal use, it is recommended to change the UV lamp every 12 months.

Does Defender7 produce ozone ?

Defender7 is guaranteed ozone free.

What is Protect ?

The Protect is an air purifier and ionizer from the MonaAir brand.

What is IOP4 technology ?

IOP4 technology is based on cold plasma. It is a sanitation technique that does not use any chemicals. An electric discharge will energize the molecules present in a gas. The energized molecules will break down to produce negative and positive ions.

What is cold plasma ?

Plasma is considered “the fourth state of matter”. The electrons that make up the cold plasma are greater than the energy of the ions. To create cold plasma, an electric discharge must be applied in an insulating gas. This electrically charged gas is then ionized.

How to be sure that the system is active ?

The Protect purifies and ionizes the air when the ventilation or heating system is on. When the device is working, an indicator light is visible on the front of the device.

If it does not light up during operation of the ventilation, refer to the maintenance section of the user manual.

How to install Protect ?
  1. Place the module close to the air outlet so that the air flow passes over both brushes at the same time.
  2. Secure the module using the four hooks located at the ends of the device.
  3. Connect the device to the indoor unit respecting the appropriate voltage for the module.

To install the Protect please refer to the user manual.

On which ventilation systems can Protect be applied ?

The Protect easily adapts to air conditioning cassette and split, truck and refrigerated container systems.

Do windows and doors have to be kept closed for the Defender7 to be effective ?

To optimize the use of the device, keep the windows closed. Defender7 purifies best when rooms are not exposed to other sources of pollution. However, we advise you to open the windows in the morning and evening to ventilate the rooms, knowing that you are bringing in external sources of pollution. Once the windows are closed, the Defender7 will be able to neutralize them effectively.

What types of pollution are treated by Defender7 ?

The Defender7 eliminates bacteria, viruses and fine particles. It also neutralizes VOCs (Volatile Organic Compounds), pollens and mold.

How loud is the Defender7 ?

Defender7 sound level is 0DB.

Does the Defender7 unit give off an odor ?

Le Defender7 is guaranteed inodorous and ozone-free.

How much power does Defender7 use ?

The power used is 11W.

Should the windows and doors be kept closed for the Protect to be effective ?

To optimize the use of the device, keep the windows closed. Protect purifies best when the rooms are not exposed to other sources of pollution. However, we advise you to open the windows in the morning and evening to ventilate the rooms, knowing that you are bringing in sources of external pollution. Once the windows are closed, the Protect can effectively neutralize them.

What types of pollution are treated by Protect ?

The Protect is able to neutralize or eliminate bacteria, viruses and fine particles, pollens, molds and VOCs (Volatile Organic Compounds).

What is the noise level of the Protect ?

The Protect does not produce any sound.

Does the Protect unit give off an odor ?

Protect is guaranteed to be odourless.

How much power does Protect use ?

The power used by the Protect is 1.6 W.

Are MonaAir products safe for children and pets ?

There is no danger for children or animals. The devices have been designed to be installed in environments where children and pets do not have access. Numerous studies also show that ionized particles are harmless to their health.

What maintenance should be performed on the Defender7 ?

It is recommended that the UV lamp and honeycomb catalyst be changed every 12 months to keep Defender7 running at peak performance.

Are there risks of contact with UV-C for the installer ?

The installer must absolutely handle the UV-C lamp when it is off and with care so as not to break the lamp. Defender7 must be powered off. More recommendations in the user manual.

What maintenance should be carried out on the Protect ?

Every six months, check that the Protect brushes are not full of dust. If this is the case gently remove the dust on it, as indicated in the user manual.

Installer

Who do I contact to buy a MonaAir device ?

 Contact us using this form and we will put you in touch with the distributor closest to you.

How to become a MonaAir installer ?

To become a MonaAir installer please complete the following form which you can find on the Contact Us page. Click on “installer” and select the message’s subject “become a MonaAir installer”. New fields will appear. We will study your application and confirm your status by email.

What is Defender7 ?

The Defender7 is an air purifier from the MonaAir purifier range.

What is photocatalysis ?

Photocatalysis is a purification process that decomposes and degrades pollutants under the action of light rays on the surface of a catalyst. Titanium dioxide (TiO2) is generally found on this surface. Thus this process makes it possible to destroy volatile organic compounds, inorganic pollutants and micro-organisms.

What is UV-C light ?

UV-C is ultraviolet-C rays. These ultraviolet rays are between X-rays and visible light. UV-C is not ultraviolet radiation to which humans are naturally exposed. UV-C rays are filtered by the ozone layer and do not reach the Earth’s surface, or very little of it.

In the scientific world, UV-C is recognized as effective in purifying air, water and disinfecting surfaces.

What is OXP technology ?

OXP technology is based on the principle of photocatalysis, combining a UV-C lamp with a honeycomb-shaped catalyst on which a thin layer of titanium dioxide (TiO2) has been projected.

On which ventilation systems can the Defender7 be applied ?

Defender7 can be installed on both ducted and dual-flow CMV systems.

What is air ionization ?

Air ionization is an air purification technique that consists of producing large quantities of negative ions. By coming into contact with pollution, dust, fine particles or bacteria, negative ions will change their polarity, charge them negatively and thus neutralize them. Negative ions are found in large quantities in natural spaces. In nature they are produced thanks to the combination of several elements, solar radiation, the constant movement of the wind in the mountains or in the trees and the drops of water from a waterfall. This is why we have this feeling of well-being when we are in the mountains, in a forest or near a river.

How can I be sure that the UV-C system is active ?

A diode lights up on the front of the device when the UV lamp is in operation. If it does not light up, please refer to the user manual.

How to install Defender7 ?
  1. Make the holes in the duct to install the fixing plate.
  2. Screw the plate and the module.
  3. Connect the module to the power supply.

For more details, refer to the Defender7 user manual.

What is the lamp life ?

For optimal use, it is recommended to change the UV lamp every 12 months.

Does Defender7 produce ozone ?

Defender7 is guaranteed ozone free.

What is Protect ?

The Protect is an air purifier and ionizer from the MonaAir brand.

What is IOP4 technology ?

IOP4 technology is based on cold plasma. It is a sanitation technique that does not use any chemicals. An electric discharge will energize the molecules present in a gas. The energized molecules will break down to produce negative and positive ions.

What is cold plasma ?

Plasma is considered “the fourth state of matter”. The electrons that make up the cold plasma are greater than the energy of the ions. To create cold plasma, an electric discharge must be applied in an insulating gas. This electrically charged gas is then ionized.

How to be sure that the system is active ?

The Protect purifies and ionizes the air when the ventilation or heating system is on. When the device is working, an indicator light is visible on the front of the device.

If it does not light up during operation of the ventilation, refer to the maintenance section of the user manual.

How to install Protect ?
  1. Place the module close to the air outlet so that the air flow passes over both brushes at the same time.
  2. Secure the module using the four hooks located at the ends of the device.
  3. Connect the device to the indoor unit respecting the appropriate voltage for the module.

To install the Protect please refer to the user manual.

On which ventilation systems can Protect be applied ?

The Protect easily adapts to air conditioning cassette and split, truck and refrigerated container systems.

Do windows and doors have to be kept closed for the Defender7 to be effective ?

To optimize the use of the device, keep the windows closed. Defender7 purifies best when rooms are not exposed to other sources of pollution. However, we advise you to open the windows in the morning and evening to ventilate the rooms, knowing that you are bringing in external sources of pollution. Once the windows are closed, the Defender7 will be able to neutralize them effectively

What types of pollution are treated by Defender7 ?

The Defender7 eliminates bacteria, viruses and fine particles. It also neutralizes VOCs (Volatile Organic Compounds), pollens and mold.

How loud is the Defender7 ?

Defender7 sound level is 0DB.

Does the Defender7 unit give off an odor ?

Le Defender7 is guaranteed inodorous and ozone-free.

How much power does Defender7 use ?

The power used is 11W.

Should the windows and doors be kept closed for the Protect to be effective ?

To optimize the use of the device, keep the windows closed. Protect purifies best when the rooms are not exposed to other sources of pollution. However, we advise you to open the windows in the morning and evening to ventilate the rooms, knowing that you are bringing in sources of external pollution. Once the windows are closed, the Protect can effectively neutralize them.

What types of pollution are treated by Protect ?

The Protect is able to neutralize or eliminate bacteria, viruses and fine particles, pollens, molds and VOCs (Volatile Organic Compounds).

What is the noise level of the Protect ?

The Protect does not produce any sound.

Does the Protect unit give off an odor ?

Protect is guaranteed to be odourless.

How much power does Protect use ?

The power used by the Protect is 1.6 W.

Are MonaAir products safe for children and pets ?

There is no danger for children or animals. The devices have been designed to be installed in environments where children and pets do not have access. Numerous studies also show that ionized particles are harmless to their health.

What maintenance should be performed on the Defender7 ?

It is recommended that the UV lamp and honeycomb catalyst be changed every 12 months to keep Defender7 running at peak performance.

Are there risks of contact with UV-C for the installer ?

The installer must absolutely handle the UV-C lamp when it is off and with care so as not to break the lamp. Defender7 must be powered off. More recommendations in the user manual.

What maintenance should be carried out on the Protect ?

Every six months, check that the Protect brushes are not full of dust. If this is the case gently remove the dust on it, as indicated in the user manual.

Individual or Company

Who do I contact to install a MonaAir product ?

To install a MonaAir product, please contact an installer from our directory available on the Individual/Company page.

What type of MonaAir device should I have installed ?

By contacting one of our approved installers, he will be able to assess which MonaAir sanitation device will be the most suitable for your environment.

What is Defender7 ?

The Defender7 is an air purifier from the MonaAir purifier range.

What is photocatalysis ?

Photocatalysis is a purification process that decomposes and degrades pollutants under the action of light rays on the surface of a catalyst. Titanium dioxide (TiO2) is generally found on this surface. Thus this process makes it possible to destroy volatile organic compounds, inorganic pollutants and micro-organisms.

What is UV-C light ?

 UV-C is ultraviolet-C rays. These ultraviolet rays are between X-rays and visible light. UV-C is not ultraviolet radiation to which humans are naturally exposed. UV-C rays are filtered by the ozone layer and do not reach the Earth’s surface, or very little of it.

In the scientific world, UV-C is recognized as effective in purifying air, water and disinfecting surfaces.

What is OXP technology ?

OXP technology is based on the principle of photocatalysis, combining a UV-C lamp with a honeycomb-shaped catalyst on which a thin layer of titanium dioxide (TiO2) has been projected.

On which ventilation systems can the Defender7 be applied ?

Defender7 can be installed on both ducted and dual-flow CMV systems.

What is air ionization ?

Air ionization is an air purification technique that consists of producing large quantities of negative ions. By coming into contact with pollution, dust, fine particles or bacteria, negative ions will change their polarity, charge them negatively and thus neutralize them. Negative ions are found in large quantities in natural spaces. In nature they are produced thanks to the combination of several elements, solar radiation, the constant movement of the wind in the mountains or in the trees and the drops of water from a waterfall. This is why we have this feeling of well-being when we are in the mountains, in a forest or near a river.

How can I be sure that the UV-C system is active ?

A diode lights up on the front of the device when the UV lamp is in operation. If it does not light up, please refer to the user manual.

Can I install Defender7 ?

For safety reasons, the Defender7 must be installed by a professional specialized in the installation of VMC, air conditioning and heating.

What is the lamp life ?

For optimal use, it is recommended to change the UV lamp every 12 months.

Does Defender7 produce ozone ?

Defender7 is guaranteed ozone free.

What is Protect ?

The Protect is an air purifier and ionizer from the MonaAir brand.

What is IOP4 technology ?

IOP4 technology is based on cold plasma. It is a sanitation technique that does not use any chemicals. An electric discharge will energize the molecules present in a gas. The energized molecules will break down to produce negative and positive ions.

What is cold plasma ?

Plasma is considered “the fourth state of matter”. The electrons that make up the cold plasma are greater than the energy of the ions. To create cold plasma, an electric discharge must be applied in an insulating gas. This electrically charged gas is then ionized.

How to be sure that the system is active ?

The Protect purifies and ionizes the air when the ventilation or heating system is on. When the device is working, an indicator light is visible on the front of the device.

If it does not light up during operation of the ventilation, refer to the maintenance section of the user manual.

Can I install Protect myself ?

For safety reasons, the Protect must be installed by a professional specialized in the installation of VMC, air conditioning and heating.

On which ventilation systems can Protect be applied ?

The Protect easily adapts to air conditioning cassette and split, truck and refrigerated container systems

Do windows and doors have to be kept closed for the Defender7 to be effective ?

To optimize the use of the device, keep the windows closed. Defender7 purifies best when rooms are not exposed to other sources of pollution. However, we advise you to open the windows in the morning and evening to ventilate the rooms, knowing that you are bringing in external sources of pollution. Once the windows are closed, the Defender7 will be able to neutralize them effectively.

What types of pollution are treated by Defender7 ?

The Defender7 eliminates bacteria, viruses and fine particles. It also neutralizes VOCs (Volatile Organic Compounds), pollens and mold.

How loud is the Defender7 ?

Defender7 sound level is 0DB.

Does the Defender7 unit give off an odor ?

Le Defender7 is guaranteed inodorous and ozone-free.

How much power does Defender7 use ?

The power used is 11W.

Should the windows and doors be kept closed for the Protect to be effective ?

To optimize the use of the device, keep the windows closed. Protect purifies best when the rooms are not exposed to other sources of pollution. However, we advise you to open the windows in the morning and evening to ventilate the rooms, knowing that you are bringing in sources of external pollution. Once the windows are closed, the Protect can effectively neutralize them.

What types of pollution are treated by Protect ?

The Protect is able to neutralize or eliminate bacteria, viruses and fine particles, pollens, molds and VOCs (Volatile Organic Compounds).

What is the noise level of the Protect ?

The Protect does not produce any sound.

Does the Protect unit give off an odor ?

Protect is guaranteed to be odourless.

How much power does Protect use ?

The power used by the Protect is 1.6 W.

Are MonaAir products safe for children and pets ?

There is no danger for children or animals. The devices have been designed to be installed in environments where children and pets do not have access. Numerous studies also show that ionized particles are harmless to their health.

Who can install MonaAir products ?

MonaAir products can be installed by heating and air conditioning installers and electricians.

Can I carry out Defender7 maintenance ?

For Defender7 maintenance, it is recommended to call a maintenance technician such as a heating or electrician installer. For a better follow-up, we advise you to contact theor installer who made the original installation for your MonaAir device(s).

What maintenance should be performed on the Defender7 ?

It is recommended that the UV lamp and honeycomb catalyst be changed every 12 months to keep Defender7 running at peak performance.

Can I carry out maintenance on the Protect ?

You can maintain the Protect by following the steps and safety rules indicated in the user manual in the maintenance section.

Where can I contact an installer ?

You can contact a MonaAir installer through our MonaAir Installer directory.

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